Exchange + return policy

We are happy to exchange children’s shoes, if you need a different size (as long as they are in stock) and you return them within 14 days of purchase and they are unworn, undamaged and in its original packaging.

A postage cost of $10 will be charged to the customer. Please send us an email before returning any items on

Unfortunately we can’t exchange our mummy shoes, as they are custom made when ordered, so please choose your size and colour carefully.

We don’t offer a return policy on change of mind, but if an item is faulty, or damaged when you receive it, we will definitely refund you the cost, or send out a new item, please let us know within 14 days of purchase.